Monday, January 15, 2007

Progress with Thermador

Thank you for all your good humor as we navigate the process of getting a working fridge. Funny how challenging that can be. In any case, Thermador did approve replacement including the protection and reuse of our existing cabinet and panels. But then, the unit was back-ordered. This is keystone cops world. The installation people called to schedule installation for today...and learned today that the unit wouldn't be available until Feb. 6. Thankfully there is someone at Thermador who knows how to get things done (the receptionist who is the only person who actually understands the situation, took action and called with updates)...she is amazing. She confirmed the back-order status and then worked with their A/R people to find a unit available (in Tempe, AZ) and had it shipped to Northern California. She, and no one else at Thermador, embodies the sort of support and out-of-the-box problem solving I expect from a premium manufacturer. I'm not saying her name in case she bent some rules...but if she reads this - Thank You! So - hopefully, next week.

In other news, we are on the cusp of our final inspection. Every few days there is a flurry of work and today's theme was IRON. So now we have the proper iron on the upstairs french doors and the deck. I'm in Miami, but the report from Neal is that it's beautiful. Tomorrow morning, more IRON - decorative hardware installed (third try) on the garage door. And hopefully, more IRON with the shutter hardware getting installed. Two of the three fireplaces work and are finished - one more should be done today. Don't you wish I could find the digital camera? I do. But Neal and I may give ourselves an early anniversary/housewarming gift of a new one...soon. Suggestions?

The kids like the house. Yesterday the downstairs furnace was off (they shut off gas to fix the upper fireplace and forgot to relight the fuse on that furnace) so the boys camped out in sleeping bags on the floor of our bedroom - which was cozy with heat and Daddy time.

We also have the home theater installed and I have to say - WOW. Aaron Rosenbaum at Ambleside put together an awesome system. The sound and visual (at night - we need the blackout curtains for high quality daytime viewing - it's viewable during the day, but at night, it's amazing) simply say - never go to a movie theater again. At the house, we can have wine (two months to go...), food, a comfy couch, fireplace heat and an amazing theatrical experience. You are all invited - let us know when and what movie. Kids welcome to join or go to sleep somewhere while the adults enjoy the entertainment.

And Neal and I returned to our first home improvement task - gardening. For final inspection, we needed to have 4-6 shrubs installed to complement our tree in the front yard. We went over to Golden Nursery on 2nd and talked about the house, the coming Bouganvilla and our needs. George at Golden Nursery recommended some very interesting plants that complement the bouganvilla and the house. Neal planted them with the boys on Sunday and they look terrific. Another need for the camera...

SO - that's all for now.

Stay warm in the Bay Area (unusual cold/frost). And everywhere else you may be!

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